Notice of Privacy

Ere and its Japan store cares about privacy issues and wants you to be familiar with how we collect, use and/or disclose information. This Privacy Notice describes our practices in relation to information that we or our service providers collect through our Website or applications (including, for example, a Website or mobile application) operated and controlled by us (hereinafter the "Place"). By providing us with personal data through the Site, you accept the terms and conditions of this Privacy Notice in accordance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties and its Regulations; Therefore, this Privacy Notice is made known to you.

Collection of personal data

Information provided by you

Some areas of the Site may require you to submit personal data in order for you to benefit from specified options (such as newsletter subscriptions, tips/guidelines or order processing) or to participate in a particular activity (such as contests or other promotions). You will be told what information is necessary and what is optional.

We may combine the information you submit with other information we have collected from you, whether online or offline, including, for example, your purchase history. We may also combine it with information we receive about you from other publicly available information sources (including publicly available information from your social media profiles), and from other third parties.

Collection and passive use of information

As you navigate the Site, certain information may be passively collected (that is, collected without you directly providing the information) using various technologies. We and our third-party service providers passively collect and use information in a variety of ways, including:

Through your browser

Certain information is collected by most browsers, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system version, and the type and version of the Internet browser. We may collect similar information, such as your device type and identifier, if you access the Site through a mobile device.

Use of cookies

Cookies represent a compilation of information stored directly on the computer you use. Cookies allow us to collect information such as browser type, time spent on the Site, pages visited, and language preferences. We and our service providers use the information for security purposes, to facilitate navigation, to display information more effectively, and to personalize your experience using the Site. We also use cookies to recognize your computer or device, making it easier for you to use the Site, such as remembering what is in your shopping cart. Additionally, we use cookies to obtain statistical information about the use of the Site in order to continually improve its design and functionality, understand how people use it, and to help us resolve questions about it. Cookies even allow us to select which of our advertisements or offers are most likely to appeal to you and display them while you are on the Site. We may also use cookies in online advertising to track consumer responses to our advertisements.

You may refuse to accept these cookies by following your browser instructions; however, if you do not accept them, you may experience some inconvenience in your use of the Site. You may also not receive advertising or other offers from us that are relevant to your interests and needs. For more information about cookies, visit http://www.allaboutcookies.org.

Use of Flash cookies

Our use of Adobe Flash technology (including Flash Local Stored Objects (Flash LSOs)) allows us to, among other things, serve you with more tailored information, facilitate your continued access to and use of the Site, as well as collect and store information about your use of the Site. If you do not want Flash LSOs stored on your computer, you can adjust your Flash player settings to block the storage of Flash LSOs using the tools contained in the Website Storage Settings Panel. You can also control Flash LSOs by going to the Global Storage Settings Panel and following the instructions (which may include instructions explaining, for example, how to delete existing Flash LSOs (referred to as “information” in the Macromedia site), how to prevent Flash LSOs from being stored on your computer without asking you, and (for Flash Player 8 and later) how to block Flash LSOs that are not being delivered by the site operator on which is at that moment). Please note that configuring your Flash player to restrict or limit acceptance of Flash LSOs may reduce or prevent the functionality of some Flash applications, including, potentially, Flash applications used in connection with the Site or our online content. .

Use of pixel tags, web beacons, clear GIFs or other similar technologies

These may be used in connection with some pages of the Site and HTML-formatted email messages to, among other things, track the actions of Site users and email recipients, measure the success of our marketing campaigns , and compile statistics about Site usage and response rates.

Online behavioral advertising

The use of cookies, pixel tags, web beacons, clear GIFs or other similar technologies allows our third-party vendors to serve advertisements about our products and services when you visit the Site or other websites or web properties across the Internet. These vendors may place pixel tags, web beacons, clear GIFs, or similar technologies on the Site and other websites or web properties, and may also place or recognize third-party cookies when you visit the Site or other websites or web properties. They may use information about your visits to the Site and other websites or web properties in order to provide advertisements about goods and services that may be of interest to you.

IP address

Your IP address is a number that your Internet Service Provider (ISP) automatically assigns to the computer you are using. An IP address is automatically identified and recorded in our server log files when a user visits the Site, along with the time of visit and the page(s) visited. Collecting IP addresses is common practice on the Internet and is done automatically by many websites. We use IP addresses for purposes such as estimating Site usage levels, helping diagnose server problems, and administering the Site.

Device Information

We may collect information about your mobile device, such as a unique device identifier.

How we use and transfer information

We use and transfer the information you provide to us following the processes described at the time of collection.

We also use your information:

To respond to your inquiries and address your requests, such as sending you requested documents or email alerts;

To send you important information about our relationship with you or about the Site, regarding the Site, modifications to our terms, conditions, and policies and/or other administrative information; and

For business purposes, such as data analysis, audits, developing new products, improving our Site, improving our products and services, identifying Site usage trends, personalizing your experience on the Site by present products and offers tailored to you, and determine the effectiveness of our promotional campaigns.

Additionally, we transfer information collected through the Site to:

Our affiliates for the purposes described in this Privacy Notice.

Our third-party partners with whom we offer a co-branded or co-marketed promotion;

Our third party service providers who provide services such as website hosting and moderation, mobile application hosting, data analysis, payment processing, order fulfillment, infrastructure provision, IT services, service to the customer, email and direct mail delivery services, credit card processing, audit services and other services, in order to enable them to provide the services; and

A third party in the event of a reorganization, merger, spin-off, sale, assignment, transfer or other disposition of all or a portion of our business, assets or stock (including acts in connection with any bankruptcy or similar proceedings).

Additionally, we use and disclose information collected through the Site as we deem necessary or appropriate: (a) under applicable law; (b) to comply with legal process as established by law; (c) to respond to requests from public, judicial and government authorities; (d) to enforce our terms and conditions; (e) to protect our operations; (f) to protect our rights, privacy, safety or property, and/or that of our affiliated companies, you or others; and (g) to allow us to use available remedies or limit the damages we may suffer. We may also use and disclose information collected through the Site in other ways, with your consent.

Additionally, we may use and disclose information other than personal data, not in personally identifiable form, for any purpose. If we combine information that is not in personally identifiable form with personal data (such as combining your name with your geographic location), we will treat the combined information as personal data as long as it remains combined.

Third Party Sites and Services

This Privacy Notice does not address, and we are not responsible or liable for, the privacy, information or other practices of any third-party sites and services that you visit, including any third party that operates any website or web property (including, without limitation , any application) that is available through this Site or for which this Site through a link or link on the Site. The availability or inclusion of a link to any site or property on the Site does not imply our endorsement of your privacy notice.

Security

We employ reasonable organizational, technical and administrative measures to protect personal data under our control. Unfortunately, it is not possible to guarantee the complete security of all data storage systems or data transmission systems over the Internet. Therefore, if you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you have with us has been compromised), please notify us of the problem immediately through the “ Contact".

Options and Access

Your choices and means regarding our use and disclosure of your personal data

We give you choices regarding our use and disclosure of your personal data for marketing purposes.

You may opt out of receiving marketing communications if you no longer wish to receive them in the future. You may opt out of receiving them by contacting us by sending an email to contacto@. In your communication, please provide your name, identify the form(s) of marketing communications that you no longer wish to receive, and include the address(es) to which they are sent. (s).

Our disclosure of your personal information with affiliates and third party partners: If you prefer that we not share your personal information in the future with our affiliates and/or third party partners for marketing purposes, you may opt out of sharing this information by contacting us by sending us an email. to contact@ In your communication, please indicate that we should no longer share your personal information with our affiliates and/or third-party partners for marketing purposes, and include your name and email address.

We will try to comply with your request(s) as soon as reasonably possible. Please also note that if you opt out of receiving marketing-related messages from us, we may still send you important transactional and administrative messages, from which you cannot opt ​​out.

ARCO Rights

How you can access, change or delete your personal data

If you wish to access, rectify, cancel or oppose the processing of the personal data that you have provided to us through the Site, please contact us by sending an email to contacto@. We will comply with your request as soon as reasonably possible and within a time period required by applicable law. Your request must be accompanied by the following information:

  • Letter describing the reason why the rectification and/or cancellation of personal data is being requested;
  • Copy of your official identification;
  • Address or email to receive the response to your request.

The owner may submit a data protection request for the response received or lack of response from the person responsible, in accordance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties.

Conservation Period

We retain your personal information for the period necessary to fulfill the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law or otherwise in compliance with a legal obligation.

Use of the site by minors

The Site is not directed to persons under 18 years of age and we ask that such persons do not provide personal information through the Site.

Sensitive Personal Data

Unless we specifically request or invite you, we ask that you do not send us and do not disclose sensitive personal data (for example, information related to racial or ethnic origin, political opinions, religious, philosophical and moral beliefs, status of present and future health, genetic information, sexual preference, criminal history or union membership) on or through the Site, or otherwise to us. Where we may request or invite you to provide sensitive personal data, we will do so with your express consent.

Updates to this Privacy Notice

We may change this Privacy Notice. Please look at the “Last Updated” legend at the top of this page to see when this Privacy Notice was last revised. Any modifications to our Privacy Notice will be available on the Site and will be effective upon posting of the revised Privacy Notice on the Site. Your use of the Site after these modifications constitutes your acceptance of the revised Privacy Notice.

Contact Us

If you have any questions about this Privacy Notice, please contact us by sending an email to contacto@

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